- What resources are there for students needing support for online learning?
You should receive a message from your instructor once they have decided how to proceed (e.g., Canvas, video conferencing, etc.). If you have not heard from your instructor by the end of spring break, please contact them.
We are working to make more campus technology resources available for students who may not have access to the technology at home, such as reliable internet access, or who are not familiar with taking online classes so they can complete their classes remotely. IU South Bend will provide access to certain on campus computer labs with controls put in place for recommended social distancing. We will have more information on hours and locations soon.
This site will help students better understand tech tools used in online courses.
Keep Learning at IU
- I read that on campus housing will be closing for the rest of the semester. What is the move-out date and process?
Our goal is to have as many students move out as possible by March 20. We know this will not be possible for everyone and we have a process for allowing exceptions to the March 20 deadline. We will also be accepting petitions from students who have extenuating circumstances and may need to remain in our residence halls.
Here are the steps we will be following to reach the March 20 goal:
- If you are still on campus and can do so, please return to your permanent home. We will be assigning time slots for students to come to campus to gather their belongings to move out. Information on this is provided below.
- If you are away from campus right now, please follow instructions below.
- If you do not have a place to go, let us know by filling out a petition to stay. Please click here to find and complete the request to stay form. This request form must be completed by March 20, 2020 at Noon.
How to schedule your move out time:
Because our main priority is the safety of our residents during move out, we are limiting the number of residents moving out at one time to under 40. Every student will have the ability to choose a morning or afternoon in which they arrive to campus, pack, and leave. You can click on this link to schedule (please use your full name) your day and time preference, A staff member will be calling to confirm your move out day and time. If you are not able to move your belongings out in this time frame, you will need to email Living@iusb.edu or speak with our staff who can arrange an alternate move out.
- What is the status of the Library and WERC?
Beginning Wednesday, March 25, the Franklin D. Schurz Library and WERC will be closed until further notice. Many services will be provided remotely. More information is posted here.
- What about my off-campus internship or practicum?
Students should follow the protocols of their internship or practicum site. Health science students may continue with clinical placements except where the hospital/clinic has closed off these opportunities. Health science students should not work in nursing homes.
- What emergency support can IU South Bend provide during this crisis?
The Titans Feeding Titans Food Pantry is open to support our community. Visit here for hours and information.
Students looking for assistance for short-term needs like transportation, bills, or other challenges that might prevent them from completing your degree can apply for Emergency Relief Resources here.
If you'd like to help either cause, please donate via https://www.myiu.org/one-time-gift
In the drop down box, pick IU South Bend. In the write in box, type Titians Feeding Titans or Student Emergency Relief, then click Next. And thank you!
- How can we access tutoring services?
All Academic Centers for Excellence (ACE) tutoring centers (The Learning Center, Writers’ Room, Math Tutoring Center, Computer Science Tutoring Center) are closed for Spring Break, but will resume tutoring on Monday, March 30 conducting all services through Zoom in real time.
Students will be able to access tutoring services by going to the ACE website (iusb.edu/tutoring), then Tutoring Schedules.
To access a tutor’s Zoom meeting room, they will then click on the tutor’s name on the appropriate online schedule. Tutors will be in their virtual meeting rooms during their regularly scheduled shifts and supplemental instruction sessions.
Zoom directions and a Zoom video tutorial on how to participate in online tutoring sessions are available on the ACE website in the Online Tutoring section.
Students, faculty, and staff should contact Ginny Heidemann, ACE Director (firstname.lastname@example.org/574-520-4823) or Kristy Patterson, ACE Tutorial Services Administrator (email@example.com/574-520-4251) with any questions.
- What is the status of study abroad programs scheduled to depart after May 15th?
All study abroad programs scheduled to depart after May 15th are being evaluated by IU International Programs. You will be contacted by your program manager with information on your program once a decision is made.
- Will students who moved out of River Crossing Housing get reimbursed for payments made for the remainder of the spring semester?
Yes. Due to the early move out of residence halls for the spring semester, students will receive a prorated housing credit. This credit will be applied to any unpaid charges on the student’s bursar account. If the credit exceeds the amount due on the student’s account, the excess will be refunded during the first week of the fall 2020 semester. Students may request an earlier refund.
- How can students receive academic advising?
Academic advising will be conducted virtually as much as possible. Students needing assistance should contact the Titan Success Center or their advisor for directions. Registration for fall classes begins on March 23rd.
- Are any on-campus computer labs open for those who don't have Internet at home?
Computer labs for student use are available in EA 1105 (a PC lab) and EA 1113 (a Mac lab) 8 a.m. –6 p.m. weekdays, 12 noon – 6 p.m. weekends.
Students should request access to these labs by calling the UITS help desk at 574-520-5555. They will be asked to confirm their user name and ID#. An access request will be submitted. Students must bring their Crimson Card for access and enter through the center door on the south side of the Education Arts building. Students must practice social distancing while in the building.
- How can students access mental health assistance from the Student Counseling Center?
The Student Counseling Center can provide safe and confidential services remotely to IU South Bend students beginning Monday, March 30. Whether you are an established client or new to the counseling process, please follow a few steps to ensure that we are able to get connected with you.
- Please call the Student Counseling Center at 574-520-4125 to schedule an appointment with a Counselor. Please allow for up to a possible two business day response time from SCC staff.
- Next, a Counselor will contact you to schedule a remote Zoom Health tele-counseling appointment. Your counselor will provide information on informed consent, rights and responsibilities, and also discuss how you will need to be prepared to participate in a Zoom Health tele-counseling session.
- Please feel secure that Counselors have been engaged in extensive training over the past two weeks, and that your confidentiality is of upmost importance and protected from a remote site.
- As always, there is no fee for counseling services. You simply need to be enrolled as an IU South Bend student.
- If you are experiencing a mental health emergency, and need immediate crisis assistance, please call 911 or Memorial Epworth Center at 574-647-8400.
- Can I get reimbursed for my spring courses?
As all IU courses have moved online for the rest of the semester, credit hours, tuition, and mandatory fees for courses will not change.
However, some course fees may be adjusted. The university is still working through the process of determining which course fees might be adjusted.